Hang Seng is a Hong Kong-based bank, part of the HSBC Group. It is one of the largest banks in the region by market capitalisation.
The bank has about 220 branches in Hong Kong, where over 9,600 employees provide retail banking, wealth management, commercial banking, treasury and private banking services.
In 1969, the bank established the Hang Seng Index, which is known as the primary indicator of the Hong Kong’s stock market.
Hang Seng Bank head office location
83 Des Voeux Road,
Central, Hong Kong
Contacts
Personal Banking
Customer Service Hotline (Enquiries on Exchange Rates, Deposit Rates, Gold Prices, Credit Card, Mortgage Loan): 2822 0228
Toll-free Enquiry Hotline for Customers Staying on the Mainland: 4001 20 8282
Private Banking Service Dedicated Line: 2121 1188
Private Banking Mainland Toll-Free Enquiry Hotline: 4001 20 2121
Personal e-Banking Service Hotline: 2822 0228
Personal Loan Service Hotline: 2997 3882
Hang Seng 24-hour Personal Loan Application Hotline: 2812 8000
Remittance Hotline: 2123 1088
Card Centre: 2398 0000
24-Hour Report Lost Card Hotline: 2836 0838
Business Banking
24-hour Business Partner Direct
– Hong Kong: 2198 8000
– Mainland Toll-free#: 4001 20 8288
Commercial Card 24-hour Customer Service Hotline: 2998 8222
enJoy Business Card / enJoy Commercial Card Customer Service Hotline: 2998 8888
24-Hour Report Loss Card Hotline: 2836 0838
Hang Seng Bank branches working hours
Mon – Fri : 9:00 a.m. – 5:00 p.m.
Sat : 9:00 a.m. – 1:00 p.m.
(except branches at universities, Maritime Square Branch, Metroplaza Branch, PopCorn Prestige & Preferred Banking Centre, Sunhine City Plaza Branch & Tuen Mun Town Plaza Branch)
Service hours of branches at universities are:
Mon – Fri : 9:00 a.m. – 5:00 p.m.
Sat : Closed
Service hours of Maritime Square Branch, Metroplaza Branch, PopCorn Prestige & Preferred Banking Centre, Sunhine City Plaza Branch & Tuen Mun Town Plaza Branch are:
Mon – Fri : 9:00 a.m. – 5:00 p.m.
Sat : 9:00 a.m. – 4:00 p.m.
(No teller counter service between 1:00 p.m. – 4:00 p.m.)
Hang Seng Bank SWIFT (BIC) codes
All branches: HASEHKHH XXX
Securities Department: HASEHKHHSEC
Settlement Of Cls Payment: HASEHKHHCLS